Terms of Service

3.1 Acceptance

By creating an account, using the App, or otherwise accessing any Services you expressly accept and agree to these Terms and any additional policies incorporated herein (including our Privacy Policy and Community Guidelines). These Terms form a contract — read them carefully.

3.2 Updates

We may modify these Terms from time to time. We will give notice in the App and, where required by law, by other means. Changes become effective on the date stated in the updated Terms. Continued use of the App after the effective date means you accept the revised Terms.

4.1 Minimum Age

The App is available only to individuals who are 18 years of age or older. By using the App you represent and warrant that you are at least 18 years old.

4.2 Residence

Avego is intended to be used by residents of India. You represent that you are accessing and using the App from within India and will comply with local laws.

4.3 Registration Information

You must provide accurate, current, and complete information when creating your account. You agree to update your information to keep it accurate. You are responsible for any activity on your Account and for keeping your credentials secure. You must not create multiple accounts unless expressly permitted by the App.

5.1 Account Creation

Accounts may be created using an email address, phone number, or via a supported third-party authentication provider. You authorize us to access certain information from third-party authentication providers as permitted by that provider and applicable settings.

5.2 Verification

We may offer optional or mandatory verification features (for example, video verification) to confirm identity or authenticity. You may be required to submit photos or short videos for verification. Such verification materials will be stored in our systems as described in our Privacy Policy.

5.3 Account Security

You are responsible for maintaining confidentiality of your account credentials. Notify us immediately if you believe your account has been compromised. We are not liable for losses caused by unauthorized use of your account except where required by law.

6.1 Scope

Avego allows and encourages Users to upload profile photos, bio text, interests, messages, and short videos for verification or profile purposes. All such material is "User Content."

6.2 Storage

User Content (including photos and verification videos) will be stored on our servers and/or third-party hosting services. By uploading content you consent to storage and processing as described in these Terms and our Privacy Policy.

6.3 License to Avego

By posting User Content you grant Avego a worldwide, non-exclusive, royalty-free, transferable license to host, store, distribute, display, reproduce, modify (for formatting), and otherwise use that content strictly for operating, improving, and promoting the Services (for example, to show your profile to other Users, to provide match recommendations, to perform analytics, or to moderate content). This license ends when you delete your content, subject to retention described below.

6.4 User Ownership

You retain ownership of your User Content subject to the license you grant to Avego. You represent and warrant you have all rights necessary to grant this license.

6.5 Right to Remove

We may remove, edit, or refuse to publish any User Content for any reason (including violation of these Terms), and we may suspend or terminate accounts associated with prohibited activity.

8.1 Moderation

The App uses a combination of automated tools and manual review to moderate User Content and behavior. Moderation decisions may include content removal, warnings, suspensions, or account termination.

8.2 Reporting

Users may report profiles, messages, or content for violation of these Terms via in-app reporting mechanisms. When you report content, provide accurate details to help our review team.

8.3 Investigation & Action

Reported items are reviewed manually by our moderation team. We will take action if our review determines a violation has occurred. We do not guarantee the timing of review but will attempt to process reports promptly.

8.4 Appeals

If your content or account is actioned and you believe this was in error, you may submit an appeal through the in-app appeals channel. Appeals will be reviewed; we may reinstate content or accounts where appropriate.

8.5 Cooperation with Authorities

We may disclose User Content and account information to law enforcement or government authorities where required by law or to protect the safety of our Users or the public.

9.1 No Background Check

Avego does not perform background checks on users as a default service. Verification features confirm the authenticity of photos or video materials but do not constitute a criminal background check or guarantee of a User's character or history. You should exercise caution when interacting with others.

9.2 Safety Tips

We encourage Users to follow safety best practices: meet in public places, inform friends/family about plans, avoid sharing sensitive personal information, and use the App's block and report features if you feel unsafe.

9.3 Blocked or Reported Users

You can block or report other Users; blocked Users cannot view your profile or contact you. Blocking does not, by itself, prevent a blocked User from seeing public parts of your profile unless you change your privacy settings.

10.1 Paid Features

Avego offers optional Paid Features (subscriptions, one-time purchases, or credits) that enhance the user experience. Paid Features and pricing are described in the App.

10.2 Payment & Authorization

Payments are processed through third-party payment processors. When you authorize a purchase you represent you are authorized to use the selected payment method. All fees are quoted in the currency shown at purchase.

10.3 Subscription Terms

Where subscriptions apply:

• • Subscriptions auto-renew unless you cancel before the renewal date.
• • Renewal charges will be made to your selected payment method at the then-current subscription price.
• • You are responsible for cancellations in accordance with the cancellation procedure available in the App or billing platform.

10.4 Free Trials & Promotional Offers

If you are offered a trial period, you will be charged at the end of the trial unless you cancel before the trial ends. Offers are subject to conditions stated at the time of the offer.

10.5 Refunds

Refunds for Paid Features are handled in accordance with local consumer protection laws and the refund policies of the payment processor. Except where required by law, refunds are provided at our discretion and are not guaranteed. Charges for subscriptions already used are generally non-refundable.

10.6 Taxes

You are responsible for any taxes associated with purchases unless otherwise stated.

11.1 Privacy Policy

Our Privacy Policy (available within the App) explains in detail how we collect, use, share, and retain your personal information. You agree to that policy by using the App.

11.2 Types of Data Collected

We may collect contact information, profile data, User Content (photos, verification videos), messages, device information, approximate or precise location (if enabled), preferences, and certain Sensitive Personal Data you choose to provide (for example, sexual orientation or relationship preferences).

11.3 No Biometric Data

We do not collect or process biometric identifiers (such as fingerprint templates, face recognition templates, or iris scans) as part of our user verification or other features.

11.4 Sensitive Data Consent

Because some profile fields may be sensitive by their nature, when you provide such information you give explicit consent for us to process it for the purposes described (profile display, matching, and analytics). You may choose to leave sensitive fields blank.

11.5 Use of Location

If you enable location features, we may use approximate or precise location data to provide matching and discovery services. Location sharing is under your control and can be turned off in the App and device settings.

11.6 Retention & Deletion

We retain your data as long as necessary for the purposes described, including legal obligations and dispute resolution. When you delete your account, we will disable public access to your profile and content; we may retain copies for a period required by law, for backup, or for legitimate business purposes (e.g., fraud prevention). Exact retention periods are described in the Privacy Policy.

11.7 Data Security

We implement reasonable technical and organizational measures to protect data. However, no system is fully secure; we cannot guarantee absolute security and you agree to assume certain risks inherent in online services.

12.1 Avego IP

The App, its design, features, algorithms, trademarks, logos, graphics, and content (other than User Content) are the proprietary property of Avego or its licensors and are protected by intellectual property laws.

12.2 User Content IP

You retain the intellectual property rights in the User Content you post, subject to the license granted to Avego in Section 6.

12.3 Feedback

If you provide feedback or suggestions about Avego, you grant Avego a perpetual, royalty-free, worldwide license to use and incorporate such feedback without obligation to you.

13.1 Third-Party Authentication & Integrations

The App may allow authentication via third-party providers or integrate third-party services for payments, analytics, messaging delivery, or hosting. When you use such integrations, you authorize Avego to access the information necessary to provide the Service and you also agree to the third party's terms as applicable.

13.2 Responsibility

Avego is not responsible for the acts or omissions of any third party provider. If you choose to link, connect, or interact with third-party services, you do so at your own risk.

15.1 No Guarantees

Avego provides the Service "as available" and "as is" without warranty of any kind. We do not guarantee matches, relationships, or outcomes from using the App. We do not warrant that the App will be uninterrupted, error-free, or secure.

15.2 User Conduct & Safety

You acknowledge that interactions with other Users may carry inherent risks. Avego does not control the behavior of Users and is not responsible for the actions of third parties.

15.3 Limitation of Liability

To the fullest extent permitted by law, Avego and its affiliates, officers, directors, employees, agents, and service providers are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the App, including but not limited to loss of profits, data, goodwill, or other intangible losses. Our aggregate liability for direct damages is limited to the amount you paid for Paid Features in the six months preceding the claim (or a nominal amount if you have not purchased Paid Features), except where applicable law requires greater liability.

15.4 Exceptions

Nothing in these Terms excludes liability for death or personal injury caused by our negligence or for other liabilities that cannot be excluded by applicable law.

17.1 Termination by You

You may delete your account at any time using the account settings in the App. Deleting your account will disable public access to your profile and may delete your content as described in the Privacy Policy.

17.2 Suspension or Termination by Avego

We may suspend or terminate your access to the App or delete your account without prior notice and for any reason, including but not limited to breaches of these Terms or suspected fraudulent or harmful activity.

17.3 Effect of Termination

Termination does not relieve you of obligations incurred prior to termination. Certain provisions (intellectual property, indemnity, limitation of liability, etc.) survive termination.

18.1 Governing Law

These Terms are governed by the laws of India without regard to conflict of law principles.

18.2 Jurisdiction

Any dispute arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India. You and Avego each submit to the jurisdiction of these courts.

18.3 Good Faith Resolution

Before initiating legal action, we encourage you to contact our support team to attempt to resolve disputes informally.

21.1 Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

21.2 Assignment

Avego may assign its rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or as part of a corporate restructuring. You may not assign your rights under these Terms without Avego's prior written consent.

21.3 Entire Agreement

These Terms, together with any incorporated policies (Privacy Policy, Community Guidelines), constitute the entire agreement between you and Avego regarding the Services and supersede prior agreements.

21.4 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

24.1 Profile Visibility

You can choose what profile fields are visible to others. Sensitive fields are optional and remain private unless you choose to display them.

24.2 Matching Algorithms & Preferences

Avego may use preferences (including sensitive preferences) to calculate matches. You can turn off preference-based features where provided.

24.3 Children and Minors

If you believe a minor is using the App, please report immediately. Any account determined to belong to a person under 18 will be removed.